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International SOS and Control Risks publish Travel Risk Map 2020 to help organisations better understand the risks in the markets where they operate and travel. The Travel Risk Map displays each country's medical risk rating and travel security risk rating. The result is a comprehensive overview of risks by destination. Highlighting to organisations the need for travel risk mitigation efforts.

Travel Risk Map 2020 is a great tool used by Business Boost International consultants and Export Professionals because of the comprehensive overview of health and security risks by destination that helps Small and Medium-sized companies to address travel risk mitigation as a one of internationalization strategy components and give it the right priority during implementation.
    Top 10 Health & Security Risks 2020 by the experts
    1. Risks borne from geopolitical shifts will be the most important mobility challenge for businesses
    2. Mental health issues will increase in importance
    3. Physical health: organisations will be more proactive in safeguarding physical health
    4. Cybercrime is likely to grow and be an increasing risk to security
    5. Climate change will exacerbate the occurrence of environmental disruptions
    6. Infectious disease outbreaks from established and newly emerging pathogens will increase due to multiple factors, including climate change, increasing urbanisation, diminishing vaccination coverage and security instability
    7. 'Bleisure1' travel: the debate about whether an employer is responsible to cover bleisure as part of employee Duty of Care will amplify
    8. Millennials and Generation Z entering the workplace with different preferences, expectations and attitudes to risk, will continue to challenge businesses to evolve their risk strategies.
    9. High profile Duty of Care legal cases will increase
    10. Start-ups and SMEs that are under-resourced and inexperienced will struggle to meet Duty of Care obligations
    Business Resilience Trends Watch Survey Findings
    Results from the 'Business Resilience Trends Watch' reveal the top reasons business travel managers expect to change itineraries in 2020, as 51% believe that health and security risks increased in the past year and 47% anticipate risks will rise in the coming year:

    1. Security threats (68%) – up 23pp on the past year
    2. Civil unrest (52%) – up 14pp on the past year
    3. Geopolitical Unrest (52%) – up 20pp on the past year
    4. Natural disasters (51%) – up 15pp on the past year
    Along with these top disruptors, organisations are predicting major increases in the likelihood of having to modify traveller itineraries due to:

    1. Epidemics (31%) - predicted to be up 19pp compared with actual impact in 2018
    2. Infectious diseases (35%) – predicted to be up 17pp compared with actual impact in 2018
    3. Detention and kidnapping (29%) - predicted to be up 17pp compared with actual impact in 2018
    The Grey Zones of Risk
    1. Emerging traveller habits, both domestically and internationally, and diversification of the workforce are creating Grey Zones of Risk. Employers are not aligning travel policies with new potential risk factors, and people are choosing not to act within policy if it restricts the use of their preferred mode of transport or accommodation. Surprisingly, less than a third of organisations include cyber security in their travel policies. This could potentially open organisations up to litigation and reputational damage if they are not adhering to their Duty of Care, as well as negative consequences for employees and business.
      • Just 11% included shared economy services4 in their travel policy
      • Only 26% of organisations include considerations for female travellers in their travel policy
      • 31% cover cyber security
      • One in ten (11%) include considerations for LGBTQ+ travellers
      • Mental health issues are included in mere 15% of travel policies
      • Considerations for travellers with disabilities are covered by only 12%
      • Bleisure travel was covered in 22% of policies.
    Opportunity for Safety through Technology
    David Johnson continues, "Organisations invest thousands in new tech each year, but very little seems to go on the safety of their people, despite new technology providing excellent solutions to protect employees. From the use of AI in situational intelligence, to e-learning courses and traveller tracking, strides in keeping people safe have been made thanks to new technology." Year on year, business travel managers continue to struggle with:

    • Educating employees about travel risks (53%)
    • Communicating with employees during a crisis (47%)
    • Confirming with employees that they have read pre-travel information (45%)
    • Tracking employee travel (42%)
    • Managing a crisis (40%)